Welcome to Baterfly! By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General
1.1 These Terms and Conditions govern your use of our website, products, and services.
1.2 By using our website, you confirm that you are at least 18 years old or have parental consent to make purchases.
1.3 We reserve the right to update or modify these Terms at any time without prior notice.
2. Products and Orders
2.1 Product Information
- We strive to provide accurate product descriptions, but colors and details may vary slightly due to display differences.
2.2 Order Acceptance - All orders are subject to acceptance and availability.
- We reserve the right to cancel any order if payment is not successfully processed or for other valid reasons.
2.3 Pricing - Prices are displayed in Malaysian Ringgit and include applicable taxes unless otherwise stated.
- We reserve the right to change prices without prior notice.
3. Payment
3.1 Payments must be made using the methods provided at checkout.
3.2 All transactions are processed securely, and we do not store your payment information.
3.3 Any payment discrepancies must be reported to us immediately.
4. Shipping and Delivery
4.1 Orders will be processed and shipped according to our Shipping Policy.
4.2 We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
4.3 International customers are responsible for any customs duties, taxes, or fees incurred.
5. Returns and Refunds
5.1 Our Return Policy outlines eligibility for returns, exchanges, and refunds.
5.2 Items returned without authorization may not be accepted.
5.3 Refunds will be processed to the original payment method within 5-7 business days of receiving the returned item.
6. Intellectual Property
6.1 All content, designs, and materials on our website are the property of Baterfly and are protected by copyright laws.
6.2 You may not reproduce, distribute, or use any content without prior written consent.
7. Limitation of Liability
7.1 Baterfly is not liable for any direct, indirect, or incidental damages arising from the use or inability to use our website or products.
7.2 In jurisdictions where liability limitations are not permitted, our liability is limited to the maximum extent allowed by law.
8. Privacy
8.1 Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
9. User Conduct
9.1 You agree not to engage in any activity that could harm our website, services, or other users.
9.2 We reserve the right to terminate your access to our website if you violate these terms.
10. Governing Law
10.1 These Terms and Conditions are governed by the laws of Malaysia, without regard to conflict of law principles.
10.2 Any disputes arising from these Terms shall be resolved in the courts.
11. Contact Information
For questions or concerns about these Terms and Conditions, please contact us at:
Email: [admin@baterflykids.com]
Phone: [012-5766650]
By continuing to use our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.